Team Trust Diagnostic
Rate your level of agreement for each statement based on how often the people on the team demonstrate the following behaviours. Use the following 1-5 scale:
1=strongly disagree 2=disagree 3=neutral 4=agree 5=strongly agree
The People on my team…
Tend to say what they really think or feel | |
Seem to care about one another | |
Willing to confront and negotiate differences | |
Demonstrates it values openness & honesty | |
Apologize to each other for inappropriate behaviour | |
Openly share quality information, best practices, etc. | |
Don’t hold grudges against each other | |
Deal with conflict in a timely and healthy manner, and not hide or ignore it | |
Freely express their opinions, even when they differ with others | |
Willingly work through sensitive issues openly | |
Take the time to listen to and understand each other | |
Performance feedback is frequent, honest and effective at developing potential | |
Effectively manages the diversity of the team | |
Views mistakes as a natural part of the innovation and learning processes & don’t blame each other when they happen | |
Clearly understand the goals of the team and what is expected of them to contribute to the success of those goals | |
Team leader manages the team effectively | |
Meet commitments and deliver quality results on time | |
Meetings are energising and effective because everyone contributes to their full potential | |
Rewards and recognition are handed out fairly | |
Act with the best intentions for the team and do not have hidden agendas | |
Pure Rating | |
Subtract one point for each person who works away from the office 3 or more days or more | |
Subtract five points if the team leader has been in the role 3 months or less | |
Subtract two points if the organization has downsized in the past 3 months | |
Add five points if the team has held a “team building” event in the past 6 months where every member of the team was physically present | |
Adjusted Rating |
90-100 WoW – Keep it up because whatever you’re doing, it’s working!
80-89 Great – High trust means high performance; continue to nurture it
70-79 Good – The foundation is there; proactively build trust daily
60-69 There’s Still Hope – The whole team has to work on this; make it a measurable goal
50-59 Uh Oh! – Immediate and drastic action is required; get outside help
0-49 Abandon Ship – Intervention required! Salvage what you can and rebuild