Team Trust Diagnostic
Rate your level of agreement for each statement based on how often the people on the team demonstrate the following behaviours. Use the following 1-5 scale:
1=strongly disagree 2=disagree 3=neutral 4=agree 5=strongly agree
The People on my team…
| Tend to say what they really think or feel | |
| Seem to care about one another | |
| Willing to confront and negotiate differences | |
| Demonstrates it values openness & honesty | |
| Apologize to each other for inappropriate behaviour | |
| Openly share quality information, best practices, etc. | |
| Don’t hold grudges against each other | |
| Deal with conflict in a timely and healthy manner, and not hide or ignore it | |
| Freely express their opinions, even when they differ with others | |
| Willingly work through sensitive issues openly | |
| Take the time to listen to and understand each other | |
| Performance feedback is frequent, honest and effective at developing potential | |
| Effectively manages the diversity of the team | |
| Views mistakes as a natural part of the innovation and learning processes & don’t blame each other when they happen | |
| Clearly understand the goals of the team and what is expected of them to contribute to the success of those goals | |
| Team leader manages the team effectively | |
| Meet commitments and deliver quality results on time | |
| Meetings are energising and effective because everyone contributes to their full potential | |
| Rewards and recognition are handed out fairly | |
| Act with the best intentions for the team and do not have hidden agendas | |
Pure Rating | |
| Subtract one point for each person who works away from the office 3 or more days or more | |
| Subtract five points if the team leader has been in the role 3 months or less | |
| Subtract two points if the organization has downsized in the past 3 months | |
| Add five points if the team has held a “team building” event in the past 6 months where every member of the team was physically present | |
Adjusted Rating |
90-100 WoW – Keep it up because whatever you’re doing, it’s working!
80-89 Great – High trust means high performance; continue to nurture it
70-79 Good – The foundation is there; proactively build trust daily
60-69 There’s Still Hope – The whole team has to work on this; make it a measurable goal
50-59 Uh Oh! – Immediate and drastic action is required; get outside help
0-49 Abandon Ship – Intervention required! Salvage what you can and rebuild